State Farm® Insurance Agent Ralph or "Britt" Brittain
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Stephanie Mahon
January 4, 2024
5
out of
5
rating by Stephanie Mahon
"Always attentive and friendly. Fast complete service"
Killer Ky28
October 2, 2023
5
out of
5
rating by Killer Ky28
"Very good"
Rhonda Sadler
May 16, 2023
5
out of
5
rating by Rhonda Sadler
"Anne and Caroline went above and beyond to help me out with an accident and I couldn't have done it without them! Have been with State Farm for 35yrs and this is why. Excellence!"
Terry Young
March 6, 2021
5
out of
5
rating by Terry Young
"“Britt” and his team have been giving us fantastic service for more than 20 years. As our life circumstances change, we rely on their insurance advice to keep us protected. Highly recommended!"
We responded:
"Thank you Terry for your kind words. We appreciate you taking the time to reward us with a good review. We are humbled and appreciative. Blessings"
Alan Blake
March 4, 2021
5
out of
5
rating by Alan Blake
"Ralph Britain Team very responsive and always the best service you could ever ask for. Anne Huie she is outstanding.I say who needs Jake from State Farm when I have Anne from State Farm . Alan Blake"
We responded:
"Thank you Alan for your kind words as they energize us to do more. Thank you again."
Patricia Hairston
February 1, 2021
5
out of
5
rating by Patricia Hairston
"Caring, courteous and professional"
We responded:
"Thank you very much Patricia for your kind words. Your thoughtfulness energizes us. Blessings"
Jump Off Sports
January 28, 2021
5
out of
5
rating by Jump Off Sports
"I really appreciate this experience with this State Farm insurance company. Sometimes dealing with an insurance company can be a lil difficult, However Johanna has made time here fun and easy. She is very professional she makes things simple and she always been there or calls me back when I need her. I appreciate this type of service and it makes it pleasing to be a part of state farm...."
We responded:
"Thank you Duncan. We appreciate your kind words as it thrills our soul to be able to deliver good customer service. Johanna is a very competent and caring team member who always puts the customer's interest first. We appreciate your business and thank you again."
Tony Dobson
January 8, 2021
5
out of
5
rating by Tony Dobson
"We have been clients of this office for over 25 years and would never think about leaving. The entire staff, especially Johanna, are AWESOME!! Extremely helpful and very responsive. Helped us out many times over the years."
We responded:
"Thank you Tony for your very kind review. It thrills my heart to know that you are happy with our service and out team of great people. Thank you for trusting State Farm and especially for trusting us to take care of your business. We are honored."
Brandon Garland
September 9, 2020
5
out of
5
rating by Brandon Garland
"Johanna is the best!!!"
We responded:
"Hey Brandon. First congratulations. I won't mention "what" as its a public site. Thank you for your kind rating of our office and daily mission to take care of our customers. We are not perfect however we love our customers and want to be the face of State Farm in our community. BTW we have a new service where you can TEXT our main office number (704-786-5417) anytime day or night. Plus you can use your mobile phone to send us pictures of your vehicles and home should the need occur. Also State Farm has a new way to help customers save money on their car insurance. It's called Drive Safe and Save. Just by signing up you get a 10% auto discount for each vehicle. Discounts can go as high as 30% depending on one's driving habits. If you want to know more then please let us know. BTW you should check out our mobile app. Register online, download the app and use the same credentials. Then all your insurance info will be at your fingertips. Best and please give your parents our regards."
Hugh Diggins
August 25, 2020
5
out of
5
rating by Hugh Diggins
"I can't speak more highly of working with Johanna, she is always quick to respond and very helpful answering all my questions and helping us get our insurance needs met!"
We responded:
"Hi Hugh and a belated thank you for your kind rating of Johanna. She is awesome and loves our customers. We appreciate your business and are here for your needs. Take care and thanks again."
Shannon Phillips
August 24, 2020
5
out of
5
rating by Shannon Phillips
"I have Johanna asy agent. Being a former insurance sale persony self I know this can be a tough job. I have been with her for over 10 years and she has been more than wonderful.Thwre has never been a time when I have called that she has gone above and beyond her duty to help me with what ever I need. If I could give more stars I would she is that great."
We responded:
"Hi Shannon. Thank you for your kind comments about Johanna. She is awesome and loves our customers. I apologize for the belated thank you but just figured out how to respond to your review. We appreciate your business and thank you again for your business and review."
Stacy Erickson
February 22, 2020
5
out of
5
rating by Stacy Erickson
"The person at the front desk, who assisted me was great! I never dealt with either Ralph or Britt."
We responded:
"Thank you Stacy for your very kind review. I apologize for the late response time however I just figured out how to respond to a google review. I am sorry too that we have never met. My two team members, Anne and Johanna are the best at taking care of our customers as they really care about the outcomes. BTW we now have a new service where you can TEXT our main office number anytime you need anything. (704-786-5417). Easiest way is to create a contact in your phone and know that number can be dialed or used to send a text. It's faster than email. Thanks again Thank again Stacy and I hope to meet you one day or at least talk with you by phone."
Beth McLaughlin
January 14, 2020
5
out of
5
rating by Beth McLaughlin
"The staff takes time to explain my policy issues and will answer my questions all day long, and believe me, I had an issue where they answered questions and drilled down to the bottom of the problem until I understood, and they were patient and took their time with me."
We responded:
"Hi Beth and thank you for your kind review and rating. I apologize for the late response time as I just figured out a way to respond. We have caring and wonderful team members in Johanna and Anne as they both love our customers. It's our daily mission to help our customers as if we were the ones being helped. I appreciate your comments. Also BTW we now have a new service where you can TEXT our main office number anytime you need anything. (704-786-5417). Easiest way is to create a contact in your phone and know that number can be dialed or used to send a text. It's faster than email. Thanks again Beth."
Lindsey Patto
November 21, 2019
5
out of
5
rating by Lindsey Patto
"Great Agent and Team! They’ve been wonderful with helping mutual SF clients transition from VA to NC with all of their insurance needs! Thank you guys!"
We responded:
"Thank you Lindsey for your kind review and rating. BTW we now have a new service where you can TEXT our main office number anytime you need anything. (704-786-5417). Easiest way is to create a contact in your phone and know that number can be dialed or used to send a text. It's faster than email. Thanks again "
Christine L.
August 23, 2019
5
out of
5
rating by Christine L.
"Ralph's office is the absolute best! Johanna has been a great source of information and great advice! She was there for us when we were buying cars, when we bought our house and when our house sprung a leak! They are honest and super friendly. I couldn't ask for a better insurance office! I will stay as loyal to them as they have been to me and my family! Don't look any further, you've found your insurance home!"
Lewis Marks
July 13, 2019
5
out of
5
rating by Lewis Marks
"My wife and I are applying for a mortgage and the mortgage company needed information about my life insurance Policy and I needed to have the information faxed to them.I called Yadira at state farm.Like always she was ready to help me out.She is always Pleasant and knowledgeable.She has helped me out so much.Thank you Yadira for all that you do.You are very much appreciated.PS you never know when I'll have to be rescued again.Just a warning Lol."
We responded:
"Thank you Lewis for your kind rating and review. We appreciate your business. BTW we now have a new service where you can TEXT our main office number anytime you need anything. (704-786-5417). Easiest way is to create a contact in your phone and know that number can be dialed or used to send a text. It's faster than email. Thanks again "
Tobisha Clayborne
July 12, 2019
5
out of
5
rating by Tobisha Clayborne
"I have been a customer of Ralph Brittain State Farm, in Concord NC for over 20 years...All the Staff are Amazing!.I would like to especially thank Johanna for the patienc, time and attention she pays to all of my accounts assuring they are appropriate and up to date!"
We responded:
"Thank you Tobisha for your kind review and rating. I apologize for not responding earlier but I did not know how and just figured it out. We appreciate you too as you have been not only a great customer but a friend. BTW we now have a new service where you can TEXT our main office number anytime you need anything. (704-786-5417). Easiest way is to create a contact in your phone and know that number can be dialed or used to send a text. It's faster than email. Thanks again "
Jessica Goodman
July 10, 2019
5
out of
5
rating by Jessica Goodman
"We've been using State Farm for a few years now. We have our home and cars insured through them along with life insurance policies. They have been amazing. We mainly deal with Johanna in the Ralph Brittain office and she always gets us the info we need and fast. We've worked with some of the other ladies in the office too but have attached ourselves to Johanna mostly. :) They are all so kind and helpful. Customer service skills are on point for sure."
We responded:
"Thank you Jessica for your kind review and rating. Also thank you for our very kind words. I am blessed to have a great team of ladies that really care about our customers and outcomes. We appreciate your business and trust. Also we now have a new service where you can TEXT our main office number anytime you need anything. (704-786-5417). Easiest way is to create a contact in your phone and know that number can be dialed or used to send a text. It's faster than email. Thanks again Jessica"
Rosa Pichardo
July 10, 2019
5
out of
5
rating by Rosa Pichardo
"I recommend Ralph Brittains agency because Yadira is a wonderful person to work with. She helps me with my insurance needs. She is really amazing and I love her costumer service."
We responded:
"Thank you Rosa for your kind rating and remarks. BTW we now have a new service where you can TEXT our main office number anytime you need anything. (704-786-5417). Easiest way is to create a contact in your phone and know that number can be dialed or used to send a text. It's faster than email. Thanks again "
Aubie Widenhouse Cook
June 10, 2019
5
out of
5
rating by Aubie Widenhouse Cook
"Johanna at State Farm - Ralph Brittain's office gives the best customer service ever!! I have insured many homes with her and she takes care of everything. I would recommend her any day!!"
We responded:
"Thank you Aubie for your kind words. We appreciate your business so much. It's been a wonderful experience to get to know you. BTW we now have a new service where you can TEXT our main office number anytime you need anything. (704-786-5417). Easiest way is to create a contact in your phone and know that number can be dialed or used to send a text. It's faster than email. Thanks again "
john weaver
June 5, 2019
5
out of
5
rating by john weaver
"Ralph Johanna always takes care of me she is always there when I need her. It is a pleasure to talk to her. She is a asset to your business"
We responded:
"thank you John for your kind words and great rating. We appreciate you very much. BTW we now have a new service where you can TEXT our main office number anytime you need anything. (704-786-5417). Easiest way is to create a contact in your phone and know that number can be dialed or used to send a text. It's faster than email. Thanks again "
Tyisha Johnson
June 4, 2019
5
out of
5
rating by Tyisha Johnson
"The lady's in the office have been a pleasure to work with. They all do a wonderful job, however Johanna has been the answer to my prayers and concerns while purchasing a home, a major vehicle wreck, and simply making sure my family will be careful for(by means of a will) after I'm gone! They make you feel like family not just a number.... If you choose to go with Ralph Brittain you won't regret it!!"
We responded:
"Thank you Tyisha for your kind remarks and rating. Yes Johanna loves our customers and really cares about them. I appreciate you. BTW we now have a new service where you can TEXT our main office number anytime you need anything. (704-786-5417). Easiest way is to create a contact in your phone and know that number can be dialed or used to send a text. It's faster than email. Thanks again "
Gina Maloney
May 29, 2019
5
out of
5
rating by Gina Maloney
"Ralph Brittain State Farm is totally "Like a Good Neighbor" and ALWAYS THERE! Great agent with a TOP NOTCH staff who are always eager to help, courteous and very professional. So appreciative to this amazing group of people, especially for my JoHanna - she keeps all my insurance matters straight and lets me know what needs more attention! What more could you ask for!"
We responded:
"Thank you Gina for your kind remarks and rating. I am blessed to have a team that really cares about our customers and the outcomes of transactions. Thank you again for allowing us to serve you. BTW we now have a new service where you can TEXT our main office number anytime you need anything. (704-786-5417). Easiest way is to create a contact in your phone and know that number can be dialed or used to send a text. It's faster than email. Thanks again "
Kathy O'Brien
May 22, 2019
5
out of
5
rating by Kathy O'Brien
"We have used this company for 24 years. Anne has always provided me with exceptional customer service - she answers all of my questions promptly, gives accurate information, is friendly, and excellent at her job. Thank you!"
Mandi Idries
May 14, 2019
5
out of
5
rating by Mandi Idries
"I love Ralph Brittain State Farm! Agent Ann Huie has ALWAYS gone above and beyond to meet my needs and explain things to me since day one. If I could give more than 5 stars I would. Thank you for earning my loyalty!"
We responded:
"Thank you Mandi for your kind remarks and rating of our business. I am blessed to have a great team of caring ladies that love our customers and work hard to dot the "i's" and cross the "t's". We appreciate your business and trust. BTW we now have a new service where you can TEXT our main office number anytime you need anything. (704-786-5417). Easiest way is to create a contact in your phone and know that number can be dialed or used to send a text. It's faster than email. Thanks again "