State Farm® Insurance Agent Ralph or "Britt" Brittain
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cheryl Maney
July 21, 2025
5
out of
5
rating by Cheryl Maney
"Excellent customer service! They are always available and provide personalized answers, saving us money and time."
We responded:
"Thank you Cheryl. It's good to get great feedback from our clients and are very grateful. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Katie Ward
July 16, 2025
5
out of
5
rating by Katie Ward
"I have been with State Farm and Raloh Britton for over 10 years now and it has been great! I will say Ann is amazing! She always takes care of me and is honest and up front!"
We responded:
"Thank you Katie for over 10 years with our agency and State Farm. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Ralph"
Scott Furr
July 15, 2025
5
out of
5
rating by Scott Furr
"The team at Ralph Brittain’s State Farm Agency is the best! No one supports their customers better. Thank you Miss Anne for all the years of excellent guidance and support!"
We responded:
"Thank you Scott! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
James Dembowski
July 11, 2025
5
out of
5
rating by James Dembowski
"I have been with them for over 40 years They are always quick to help and always helping me find best plans. Very friendly. still have the small town charm"
We responded:
"Thank you so much James. We have always been blessed to have you as a client. I am delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Have a great day James."
Frances White
July 3, 2025
5
out of
5
rating by Frances White
"A huge thank you to Patti for her work to get my information straightened out! Thank you for your patience and all your help!"
We responded:
"Thank you Frances for your 5-star review! My State Farm team and I are happy to be your good neighbor! Hope you had a great 4th"
Tom
June 18, 2025
5
out of
5
rating by Tom
"I want to thank Anne for her excellent customer service and for always helping me over the years with my policies. She makes me feel very comfortable and is patient with me and my questions. I am recognizing Anne as an outstanding State Farm agent. Thank you…..Tom Paskutis."
We responded:
"Thank you Tom for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We really appreciate it. Thanks again, Ralph"
Stephanie Shue
June 12, 2025
5
out of
5
rating by Stephanie Shue
"We have been State Farm customers for many years. Anne has always been so helpful and quick to take care of our needs. And she will answer any questions I may have no matter how crazy they may be :) We are very happy with State Farm!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Ralph"
Heather Flannery
June 5, 2025
5
out of
5
rating by Heather Flannery
"I've been working with Anne for many years. She is always so helpful and kind. She's wonderful to work with and I would highly recommend this office to anyone looking for first class customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you again and have a great weekend Heather. "
Shannon Bulger
June 5, 2025
5
out of
5
rating by Shannon Bulger
"I’ve been insured with State Farm – Ralph Brittain for over 25 years now, and my experience has been nothing short of outstanding. Excellent customer service, they’ve consistently delivered peace of mind and support when I’ve needed it most. I’ve been thru it all with Anne the Office Manager with new drivers, accidents, death, tickets, policy changes and updates. She always delivers. Her responsiveness is outstanding (email or phone). Even when I’ve been standing in line at the tag office. Overall, I highly recommend State Farm – Ralph Brittain to anyone looking for reliable, transparent, friendly staff for your insurance needs. They make you feel like part of their family!"
We responded:
"Hi Shannon. Thank you so much for your 5-star review! We apprecaite you taking the time to share your thoughts. I hope you are well and please reach out if there is anything we can do for you. Blessings Shannon. "
Theodore Melton
May 13, 2025
5
out of
5
rating by Theodore Melton
"Patti was effortless to work with. Highly recommend for all your insurance needs."
We responded:
"Thank you Melton. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Dameon Ray
April 24, 2025
5
out of
5
rating by Dameon Ray
"Mrs Pattie is the absolutely best. She stays on top of all of my business needs!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Stephanie Mahon
January 4, 2024
5
out of
5
rating by Stephanie Mahon
"Always attentive and friendly. Fast complete service"
Killer Ky28
October 2, 2023
5
out of
5
rating by Killer Ky28
"Very good"
Rhonda Sadler
May 16, 2023
5
out of
5
rating by Rhonda Sadler
"Anne and Caroline went above and beyond to help me out with an accident and I couldn't have done it without them! Have been with State Farm for 35yrs and this is why. Excellence!"
Terry Young
March 6, 2021
5
out of
5
rating by Terry Young
"“Britt” and his team have been giving us fantastic service for more than 20 years. As our life circumstances change, we rely on their insurance advice to keep us protected. Highly recommended!"
We responded:
"Thank you Terry for your kind words. We appreciate you taking the time to reward us with a good review. We are humbled and appreciative. Blessings"
Alan Blake
March 4, 2021
5
out of
5
rating by Alan Blake
"Ralph Britain Team very responsive and always the best service you could ever ask for. Anne Huie she is outstanding.I say who needs Jake from State Farm when I have Anne from State Farm . Alan Blake"
We responded:
"Thank you Alan for your kind words as they energize us to do more. Thank you again."
Patricia Hairston
February 1, 2021
5
out of
5
rating by Patricia Hairston
"Caring, courteous and professional"
We responded:
"Thank you very much Patricia for your kind words. Your thoughtfulness energizes us. Blessings"
Jump Off Sports
January 28, 2021
5
out of
5
rating by Jump Off Sports
"I really appreciate this experience with this State Farm insurance company. Sometimes dealing with an insurance company can be a lil difficult, However Johanna has made time here fun and easy. She is very professional she makes things simple and she always been there or calls me back when I need her. I appreciate this type of service and it makes it pleasing to be a part of state farm...."
We responded:
"Thank you Duncan. We appreciate your kind words as it thrills our soul to be able to deliver good customer service. Johanna is a very competent and caring team member who always puts the customer's interest first. We appreciate your business and thank you again."
Tony Dobson
January 8, 2021
5
out of
5
rating by Tony Dobson
"We have been clients of this office for over 25 years and would never think about leaving. The entire staff, especially Johanna, are AWESOME!! Extremely helpful and very responsive. Helped us out many times over the years."
We responded:
"Thank you Tony for your very kind review. It thrills my heart to know that you are happy with our service and out team of great people. Thank you for trusting State Farm and especially for trusting us to take care of your business. We are honored."
Brandon Garland
September 9, 2020
5
out of
5
rating by Brandon Garland
"Johanna is the best!!!"
We responded:
"Hey Brandon. First congratulations. I won't mention "what" as its a public site. Thank you for your kind rating of our office and daily mission to take care of our customers. We are not perfect however we love our customers and want to be the face of State Farm in our community. BTW we have a new service where you can TEXT our main office number (704-786-5417) anytime day or night. Plus you can use your mobile phone to send us pictures of your vehicles and home should the need occur. Also State Farm has a new way to help customers save money on their car insurance. It's called Drive Safe and Save. Just by signing up you get a 10% auto discount for each vehicle. Discounts can go as high as 30% depending on one's driving habits. If you want to know more then please let us know. BTW you should check out our mobile app. Register online, download the app and use the same credentials. Then all your insurance info will be at your fingertips. Best and please give your parents our regards."
Hugh Diggins
August 25, 2020
5
out of
5
rating by Hugh Diggins
"I can't speak more highly of working with Johanna, she is always quick to respond and very helpful answering all my questions and helping us get our insurance needs met!"
We responded:
"Hi Hugh and a belated thank you for your kind rating of Johanna. She is awesome and loves our customers. We appreciate your business and are here for your needs. Take care and thanks again."
Shannon Phillips
August 24, 2020
5
out of
5
rating by Shannon Phillips
"I have Johanna asy agent. Being a former insurance sale persony self I know this can be a tough job. I have been with her for over 10 years and she has been more than wonderful.Thwre has never been a time when I have called that she has gone above and beyond her duty to help me with what ever I need. If I could give more stars I would she is that great."
We responded:
"Hi Shannon. Thank you for your kind comments about Johanna. She is awesome and loves our customers. I apologize for the belated thank you but just figured out how to respond to your review. We appreciate your business and thank you again for your business and review."
Stacy Erickson
February 22, 2020
5
out of
5
rating by Stacy Erickson
"The person at the front desk, who assisted me was great! I never dealt with either Ralph or Britt."
We responded:
"Thank you Stacy for your very kind review. I apologize for the late response time however I just figured out how to respond to a google review. I am sorry too that we have never met. My two team members, Anne and Johanna are the best at taking care of our customers as they really care about the outcomes. BTW we now have a new service where you can TEXT our main office number anytime you need anything. (704-786-5417). Easiest way is to create a contact in your phone and know that number can be dialed or used to send a text. It's faster than email. Thanks again Thank again Stacy and I hope to meet you one day or at least talk with you by phone."
Beth McLaughlin
January 14, 2020
5
out of
5
rating by Beth McLaughlin
"The staff takes time to explain my policy issues and will answer my questions all day long, and believe me, I had an issue where they answered questions and drilled down to the bottom of the problem until I understood, and they were patient and took their time with me."
We responded:
"Hi Beth and thank you for your kind review and rating. I apologize for the late response time as I just figured out a way to respond. We have caring and wonderful team members in Johanna and Anne as they both love our customers. It's our daily mission to help our customers as if we were the ones being helped. I appreciate your comments. Also BTW we now have a new service where you can TEXT our main office number anytime you need anything. (704-786-5417). Easiest way is to create a contact in your phone and know that number can be dialed or used to send a text. It's faster than email. Thanks again Beth."
Lindsey Patto
November 21, 2019
5
out of
5
rating by Lindsey Patto
"Great Agent and Team! They’ve been wonderful with helping mutual SF clients transition from VA to NC with all of their insurance needs! Thank you guys!"
We responded:
"Thank you Lindsey for your kind review and rating. BTW we now have a new service where you can TEXT our main office number anytime you need anything. (704-786-5417). Easiest way is to create a contact in your phone and know that number can be dialed or used to send a text. It's faster than email. Thanks again "