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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ron Church

October 30, 2025

5  out of  5
rating by Ron Church
"I am so impressed by the absolutely amazing service these folks offer. They really care about their customers."
We responded:
"Thank you so much Ron for your review. It means the world to my team and myself. We appreciate so much your trust in us to take care of your insurance needs. Thank you again."
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Francisca Santos

October 27, 2025

5  out of  5
rating by Francisca Santos
"With Ralph Britain State Farm you can find all you need to secure your business, your belongings and your life. Professional staff and excellent service."
We responded:
"Thank you so much Francisca for your great review. It's our pleasure to serve you and exceed your expectations. Ralph"
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L I

October 17, 2025

5  out of  5
rating by L I
"I highly recommend State Farm, Ralph Brittain and Anne Huie. We have been with them for over 20+ years. They help us with our home, vehicles and life insurance. Always a pleasure to work with them. What I like is that they take the time to understand your personal needs and how they can best assist you. I trust them and their advice. I had a flat tire late at night this past week and their app was super helpful and easy to use. Roadside service was there in a short amount of time plus State Farm and the roadside service kept in contact to make sure I was safe and being taken care of. I highly recommend this group of people!!! Thank you Anne, Ralph and State Farm!"
We responded:
"Thank you LI for your great review. Second, thank you for trusting us over 20+ years to personally take care of your insurance and service needs. It's been a pleasure and so glad the flat tire issue was handled properly. Have a great day as you made ours. Ralph"
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Tamara Bailey

October 16, 2025

5  out of  5
rating by Tamara Bailey
"Absolutely great experience. Super helpful. Been a client for many years and would never change."
We responded:
"Thank you Tamara as we are honored to have you as a client and appreciate your review very much. Anne, Caroline, Patti and myself appreciate your business and trust and again thank you. Have a great day as you made ours! Ralph "
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Carolyn Mauney

October 6, 2025

5  out of  5
rating by Carolyn Mauney
"I’ve been with this group for many years. Very helpful, prices are reasonable and I’ve never had a problem with a claim."
We responded:
"Thank you so much Carolyn. We are so appreciative of your business and trust over the years and we are blessed. Thank you again for your review. Ralph"
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Curtis Overcash

August 21, 2025

5  out of  5
rating by Curtis Overcash
"Ann H and the staff at Ralph Brittain have served my family for many years. Their hard work was very important recently and made all the difference during a difficult time. We are grateful. Thank you….."
We responded:
"Thank you so much Curtis. We are honored to have you as a customer. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you Curtis."
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Cheryl Maney

July 21, 2025

5  out of  5
rating by Cheryl Maney
"Excellent customer service! They are always available and provide personalized answers, saving us money and time."
We responded:
"Thank you Cheryl. It's good to get great feedback from our clients and are very grateful. We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Katie Ward

July 16, 2025

5  out of  5
rating by Katie Ward
"I have been with State Farm and Raloh Britton for over 10 years now and it has been great! I will say Ann is amazing! She always takes care of me and is honest and up front!"
We responded:
"Thank you Katie for over 10 years with our agency and State Farm. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Ralph"
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Scott Furr

July 15, 2025

5  out of  5
rating by Scott Furr
"The team at Ralph Brittain’s State Farm Agency is the best! No one supports their customers better. Thank you Miss Anne for all the years of excellent guidance and support!"
We responded:
"Thank you Scott! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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James Dembowski

July 11, 2025

5  out of  5
rating by James Dembowski
"I have been with them for over 40 years They are always quick to help and always helping me find best plans. Very friendly. still have the small town charm"
We responded:
"Thank you so much James. We have always been blessed to have you as a client. I am delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Have a great day James."
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Frances White

July 3, 2025

5  out of  5
rating by Frances White
"A huge thank you to Patti for her work to get my information straightened out! Thank you for your patience and all your help!"
We responded:
"Thank you Frances for your 5-star review! My State Farm team and I are happy to be your good neighbor! Hope you had a great 4th"
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Tom

June 18, 2025

5  out of  5
rating by Tom
"I want to thank Anne for her excellent customer service and for always helping me over the years with my policies. She makes me feel very comfortable and is patient with me and my questions. I am recognizing Anne as an outstanding State Farm agent. Thank you…..Tom Paskutis."
We responded:
"Thank you Tom for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. We really appreciate it. Thanks again, Ralph"
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Stephanie Shue

June 12, 2025

5  out of  5
rating by Stephanie Shue
"We have been State Farm customers for many years. Anne has always been so helpful and quick to take care of our needs. And she will answer any questions I may have no matter how crazy they may be :) We are very happy with State Farm!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Ralph"
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Heather Flannery

June 5, 2025

5  out of  5
rating by Heather Flannery
"I've been working with Anne for many years. She is always so helpful and kind. She's wonderful to work with and I would highly recommend this office to anyone looking for first class customer service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you again and have a great weekend Heather. "
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Shannon Bulger

June 5, 2025

5  out of  5
rating by Shannon Bulger
"I’ve been insured with State Farm – Ralph Brittain for over 25 years now, and my experience has been nothing short of outstanding. Excellent customer service, they’ve consistently delivered peace of mind and support when I’ve needed it most. I’ve been thru it all with Anne the Office Manager with new drivers, accidents, death, tickets, policy changes and updates. She always delivers. Her responsiveness is outstanding (email or phone). Even when I’ve been standing in line at the tag office. Overall, I highly recommend State Farm – Ralph Brittain to anyone looking for reliable, transparent, friendly staff for your insurance needs. They make you feel like part of their family!"
We responded:
"Hi Shannon. Thank you so much for your 5-star review! We apprecaite you taking the time to share your thoughts. I hope you are well and please reach out if there is anything we can do for you. Blessings Shannon. "
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Theodore Melton

May 13, 2025

5  out of  5
rating by Theodore Melton
"Patti was effortless to work with. Highly recommend for all your insurance needs."
We responded:
"Thank you Melton. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dameon Ray

April 24, 2025

5  out of  5
rating by Dameon Ray
"Mrs Pattie is the absolutely best. She stays on top of all of my business needs!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Stephanie Mahon

January 4, 2024

5  out of  5
rating by Stephanie Mahon
"Always attentive and friendly. Fast complete service"
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Killer Ky28

October 2, 2023

5  out of  5
rating by Killer Ky28
"Very good"
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Rhonda Sadler

May 16, 2023

5  out of  5
rating by Rhonda Sadler
"Anne and Caroline went above and beyond to help me out with an accident and I couldn't have done it without them! Have been with State Farm for 35yrs and this is why. Excellence!"
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Terry Young

March 6, 2021

5  out of  5
rating by Terry Young
"“Britt” and his team have been giving us fantastic service for more than 20 years. As our life circumstances change, we rely on their insurance advice to keep us protected. Highly recommended!"
We responded:
"Thank you Terry for your kind words. We appreciate you taking the time to reward us with a good review. We are humbled and appreciative. Blessings"
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Alan Blake

March 4, 2021

5  out of  5
rating by Alan Blake
"Ralph Britain Team very responsive and always the best service you could ever ask for. Anne Huie she is outstanding.I say who needs Jake from State Farm when I have Anne from State Farm . Alan Blake"
We responded:
"Thank you Alan for your kind words as they energize us to do more. Thank you again."
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Patricia Hairston

February 1, 2021

5  out of  5
rating by Patricia Hairston
"Caring, courteous and professional"
We responded:
"Thank you very much Patricia for your kind words. Your thoughtfulness energizes us. Blessings"
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Jump Off Sports

January 28, 2021

5  out of  5
rating by Jump Off Sports
"I really appreciate this experience with this State Farm insurance company. Sometimes dealing with an insurance company can be a lil difficult, However Johanna has made time here fun and easy. She is very professional she makes things simple and she always been there or calls me back when I need her. I appreciate this type of service and it makes it pleasing to be a part of state farm...."
We responded:
"Thank you Duncan. We appreciate your kind words as it thrills our soul to be able to deliver good customer service. Johanna is a very competent and caring team member who always puts the customer's interest first. We appreciate your business and thank you again."
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Tony Dobson

January 8, 2021

5  out of  5
rating by Tony Dobson
"We have been clients of this office for over 25 years and would never think about leaving. The entire staff, especially Johanna, are AWESOME!! Extremely helpful and very responsive. Helped us out many times over the years."
We responded:
"Thank you Tony for your very kind review. It thrills my heart to know that you are happy with our service and out team of great people. Thank you for trusting State Farm and especially for trusting us to take care of your business. We are honored."