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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stephanie Mahon

January 4, 2024

5  out of  5 rating by Stephanie Mahon
"Always attentive and friendly. Fast complete service"
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Killer Ky28

October 2, 2023

5  out of  5 rating by Killer Ky28
"Very good"
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Rhonda Sadler

May 16, 2023

5  out of  5 rating by Rhonda Sadler
"Anne and Caroline went above and beyond to help me out with an accident and I couldn't have done it without them! Have been with State Farm for 35yrs and this is why. Excellence!"
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Terry Young

March 6, 2021

5  out of  5 rating by Terry Young
"“Britt” and his team have been giving us fantastic service for more than 20 years. As our life circumstances change, we rely on their insurance advice to keep us protected. Highly recommended!"
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Alan Blake

March 4, 2021

5  out of  5 rating by Alan Blake
"Ralph Britain Team very responsive and always the best service you could ever ask for. Anne Huie she is outstanding.I say who needs Jake from State Farm when I have Anne from State Farm . Alan Blake"
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Patricia Hairston

February 1, 2021

5  out of  5 rating by Patricia Hairston
"Caring, courteous and professional"
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Jump Off Sports

January 28, 2021

5  out of  5 rating by Jump Off Sports
"I really appreciate this experience with this State Farm insurance company. Sometimes dealing with an insurance company can be a lil difficult, However Johanna has made time here fun and easy. She is very professional she makes things simple and she always been there or calls me back when I need her. I appreciate this type of service and it makes it pleasing to be a part of state farm...."
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Tony Dobson

January 8, 2021

5  out of  5 rating by Tony Dobson
"We have been clients of this office for over 25 years and would never think about leaving. The entire staff, especially Johanna, are AWESOME!! Extremely helpful and very responsive. Helped us out many times over the years."
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Brandon Garland

September 9, 2020

5  out of  5 rating by Brandon Garland
"Johanna is the best!!!"
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Hugh Diggins

August 25, 2020

5  out of  5 rating by Hugh Diggins
"I can't speak more highly of working with Johanna, she is always quick to respond and very helpful answering all my questions and helping us get our insurance needs met!"
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Shannon Phillips

August 24, 2020

5  out of  5 rating by Shannon Phillips
"I have Johanna asy agent. Being a former insurance sale persony self I know this can be a tough job. I have been with her for over 10 years and she has been more than wonderful.Thwre has never been a time when I have called that she has gone above and beyond her duty to help me with what ever I need. If I could give more stars I would she is that great."
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Stacy Erickson

February 22, 2020

5  out of  5 rating by Stacy Erickson
"The person at the front desk, who assisted me was great! I never dealt with either Ralph or Britt."
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Beth McLaughlin

January 14, 2020

5  out of  5 rating by Beth McLaughlin
"The staff takes time to explain my policy issues and will answer my questions all day long, and believe me, I had an issue where they answered questions and drilled down to the bottom of the problem until I understood, and they were patient and took their time with me."
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Lindsey Patto

November 21, 2019

5  out of  5 rating by Lindsey Patto
"Great Agent and Team! They’ve been wonderful with helping mutual SF clients transition from VA to NC with all of their insurance needs! Thank you guys!"
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Christine L.

August 23, 2019

5  out of  5 rating by Christine L.
"Ralph's office is the absolute best! Johanna has been a great source of information and great advice! She was there for us when we were buying cars, when we bought our house and when our house sprung a leak! They are honest and super friendly. I couldn't ask for a better insurance office! I will stay as loyal to them as they have been to me and my family! Don't look any further, you've found your insurance home!"
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Lewis Marks

July 13, 2019

5  out of  5 rating by Lewis Marks
"My wife and I are applying for a mortgage and the mortgage company needed information about my life insurance Policy and I needed to have the information faxed to them.I called Yadira at state farm.Like always she was ready to help me out.She is always Pleasant and knowledgeable.She has helped me out so much.Thank you Yadira for all that you do.You are very much appreciated.PS you never know when I'll have to be rescued again.Just a warning Lol."
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Tobisha Clayborne

July 12, 2019

5  out of  5 rating by Tobisha Clayborne
"I have been a customer of Ralph Brittain State Farm, in Concord NC for over 20 years...All the Staff are Amazing!.I would like to especially thank Johanna for the patienc, time and attention she pays to all of my accounts assuring they are appropriate and up to date!"
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Jessica Goodman

July 10, 2019

5  out of  5 rating by Jessica Goodman
"We've been using State Farm for a few years now. We have our home and cars insured through them along with life insurance policies. They have been amazing. We mainly deal with Johanna in the Ralph Brittain office and she always gets us the info we need and fast. We've worked with some of the other ladies in the office too but have attached ourselves to Johanna mostly. :) They are all so kind and helpful. Customer service skills are on point for sure."
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Rosa Pichardo

July 10, 2019

5  out of  5 rating by Rosa Pichardo
"I recommend Ralph Brittains agency because Yadira is a wonderful person to work with. She helps me with my insurance needs. She is really amazing and I love her costumer service."
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Aubie Widenhouse Cook

June 10, 2019

5  out of  5 rating by Aubie Widenhouse Cook
"Johanna at State Farm - Ralph Brittain's office gives the best customer service ever!! I have insured many homes with her and she takes care of everything. I would recommend her any day!!"
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john weaver

June 5, 2019

5  out of  5 rating by john weaver
"Ralph Johanna always takes care of me she is always there when I need her. It is a pleasure to talk to her. She is a asset to your business"
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Tyisha Johnson

June 4, 2019

5  out of  5 rating by Tyisha Johnson
"The lady's in the office have been a pleasure to work with. They all do a wonderful job, however Johanna has been the answer to my prayers and concerns while purchasing a home, a major vehicle wreck, and simply making sure my family will be careful for(by means of a will) after I'm gone! They make you feel like family not just a number.... If you choose to go with Ralph Brittain you won't regret it!!"
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Gina Maloney

May 29, 2019

5  out of  5 rating by Gina Maloney
"Ralph Brittain State Farm is totally "Like a Good Neighbor" and ALWAYS THERE! Great agent with a TOP NOTCH staff who are always eager to help, courteous and very professional. So appreciative to this amazing group of people, especially for my JoHanna - she keeps all my insurance matters straight and lets me know what needs more attention! What more could you ask for!"
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Kathy O'Brien

May 22, 2019

5  out of  5 rating by Kathy O'Brien
"We have used this company for 24 years. Anne has always provided me with exceptional customer service - she answers all of my questions promptly, gives accurate information, is friendly, and excellent at her job. Thank you!"
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Mandi Idries

May 14, 2019

5  out of  5 rating by Mandi Idries
"I love Ralph Brittain State Farm! Agent Ann Huie has ALWAYS gone above and beyond to meet my needs and explain things to me since day one. If I could give more than 5 stars I would. Thank you for earning my loyalty!"